GOOD TO KNOW

Frequently Asked Questions (FAQs)

Whether you're ordering your first Sanger Pralines or sharing a little handmade goodness with someone special, we're here to help. Explore answers to common questions about our pralines, ingredients, ordering, shipping, and more.

About Our Pralines

What is a praline?

A praline is a traditional Southern confection made with sugar, pecans, and rich, creamy ingredients. Particularly associated with Louisiana, pralines are celebrated for their sweet, nutty flavor and distinctive texture. At Sanger Pralines, we honor that tradition with a treasured family recipe passed down through generations.

What makes Sanger Pralines different?

It's all in the Sanger signature: Bigger. Thicker. Beaucoup Pecans.

Our pralines are generously sized, handmade in small batches, and crafted with quality ingredients. Every praline reflects our commitment to preserving a family tradition while creating something distinctly Sanger.

Discover more about our craftsmanship on The Sanger Way.

Are your pralines made fresh?

Absolutely! Sanger Pralines are handmade to order in small batches. We believe freshness is an essential part of the experience, which is why we prepare our pralines with care rather than relying on mass production.

How large is each praline?

Our signature pralines weigh approximately three ounces each. They're bigger, thicker, and generously packed with pecans, making each one a substantial Southern sweet treat.

Where are Sanger Pralines made?

Our pralines are homemade in Salinas, CA.

Our family recipe has its roots in Louisiana, where generations of tradition inspired the creation of Sanger Pralines.

Ingredients, Allergens & Freshness

Do Sanger Pralines contain allergens?

Yes. Sanger Pralines contain milk and tree nuts (pecans). If you have food allergies or dietary restrictions, we encourage you to review our Nutrition & Ingredients page before purchasing.

Are Sanger Pralines gluten-free?

Yes! Sanger Pralines are gluten-free. Our family-crafted recipe contains no gluten-containing ingredients, and our production process is free from cross-contact with gluten-containing products.

You can enjoy our signature handmade pralines with confidence, knowing that gluten-free quality is part of our commitment to every batch.

How long do Sanger Pralines stay fresh?

Sanger Pralines stay fresh for approximately 2–3 weeks at room temperature when stored in an airtight container in a cool, dry place. For longer storage, they can be frozen in an airtight container for up to 2 months. Refrigeration is not recommended, as it may affect their texture and quality.

How should I store my pralines?

To keep your Sanger Pralines tasting their best, follow these simple storage tips:

    • Room Temperature: Store in an airtight container in a cool, dry place, preferably below 75°F (24°C), away from direct sunlight and heat sources. Properly stored pralines stay fresh for approximately 2–3 weeks.
    • Keep Them Airtight: Pralines are sensitive to moisture and humidity, which can affect their texture, making them sticky or causing them to dry out. Keep your container tightly sealed to preserve freshness.
    • Freezing: Want to save some sweetness for later? Place your pralines in a freezer-safe airtight container or wrap them individually before freezing for up to 2 months. Allow them to thaw gradually before enjoying.

Please note: Refrigeration is not recommended for everyday storage, as it may affect the texture and quality of your pralines.

Ordering & Shipping

How many pralines come in a package/box?

We offer three delicious options:

    • Four Pralines — $25

    • Half Dozen (6 Pralines) — $35

    • Dozen (12 Pralines) — $65

Every option features our signature handmade pralines, crafted with the same commitment to quality and flavor.

Are the pralines individually wrapped?

Our pralines are presented in individual wrapping designed to help protect their quality and make them convenient for enjoying or sharing.

Where do you ship Sanger Pralines?

We're spreading a little Louisiana sweetness near and far! Sanger Pralines ships throughout the United States and internationally, bringing our handmade goodness to praline lovers around the world.

Shipping options and costs vary by destination and will be calculated at checkout.

How long does shipping take?

Because Sanger Pralines are handmade to order, please allow time for preparation before shipment. Shipping transit times vary based on the destination and delivery method.

For additional information, please review our Shipping & Delivery Policy.

How do you ship pralines during warm weather?

Sanger Pralines are carefully packaged in standard shipping boxes to help protect them during transit. We've successfully shipped our handmade pralines across the country, including from California to Georgia and Washington, D.C., without experiencing quality issues.

While we do not currently use temperature-controlled packaging, we take care in preparing each order for shipment.

What is your return or refund policy for food products?

Because pralines are perishable food products, we generally cannot accept returns.

If your order arrives damaged, incorrect, or with a quality concern, please contact us promptly so we can review the situation and determine an appropriate resolution.

For complete details, please review our Returns & Refunds Policy.

When will my order be made?

Sanger Pralines are handmade to order in small batches, with production typically completed within three (3) business days of receiving your order.

During periods of high demand, including holidays, Mardi Gras, and other special occasions, production times may be extended. While we make every effort to maintain our standard turnaround time, occasional delays may occur due to order volume, ingredient availability, or unforeseen circumstances.

We appreciate your patience as we ensure every batch receives the same care, attention, and handmade goodness that define the Sanger experience.

Gifts & Special Occasions

Can I send Sanger Pralines as a gift?

Absolutely! Sanger Pralines make a sweet and thoughtful gift for birthdays, holidays, celebrations, or simply letting someone know you're thinking of them.

You can have your order shipped directly to your gift recipient by entering their address in the shipping information section during checkout. We'll take care of getting a little Louisiana sweetness on its way!

Can I include a personal gift message?

Of course! A little sweetness is even better with a personal touch.

If you're sending Sanger Pralines as a gift, simply include your personalized message in the Order Notes section during checkout. We'll include your message with your gift to make the occasion extra special.

Can Sanger Pralines be ordered for weddings, parties, and special events?

Absolutely! Sanger Pralines bring a little Louisiana sweetness to weddings, celebrations, corporate gatherings, and other special occasions.

Special event orders require a minimum of five (5) dozen pralines. Advance notice depends on the size of your order:

    • 5–9 dozen: Please contact us to confirm production availability and turnaround time.
    • 10 dozen or more: A minimum of one week's advance notice is requested. Larger orders may require additional preparation time.

Because every Sanger Praline is handmade in small batches, we encourage you to reach out as early as possible to discuss your event date, quantity, and special requests.

Please complete our Contact Form to initiate your special event order.

Do you offer corporate or bulk gifting?

Absolutely! Sanger Pralines offers corporate gifting, bulk orders, and volume pricing for qualifying purchases. We also offer special packaging, white-label (private-label) services, and co-branded packaging for businesses, organizations, and special occasions.

Custom orders are subject to minimum quantities, production availability, and our Custom & Corporate Orders Policy.

Please complete our Contact Form to discuss your needs and request a custom quote.

Wholesale & Retail Partners

Do you offer wholesale pricing?

Absolutely! Sanger Pralines offers wholesale pricing for qualifying orders and welcomes opportunities to partner with retailers interested in carrying our signature handmade pralines.

Whether you're a boutique, specialty food shop, gift retailer, or other business looking to offer a little Louisiana sweetness, we'd love to explore a partnership.

Wholesale pricing, minimum order quantities, and retail arrangements are determined individually based on your business needs and our production capacity.

Please complete our Contact Form to discuss wholesale opportunities or inquire about becoming a Sanger Pralines retail partner.

Still Have Questions?

We're Here to Help.

Didn't find the answer you were looking for? We'd love to hear from you. Reach out to Sanger Pralines with your questions, and we'll be happy to assist.